As a Business Analyst at ThoughtWorks Lucy specialises in helping teams apply product thinking to Data Projects. She began her career teaching journalists to use data as evidence, becoming one of the editors of the first Data Journalism Handbook. Later, she lead the highly successful School of Data programme at Open Knowledge which extended technical training to non-profit organisations.Lately, she has focussed on delivery and product strategy for software projects. From tools for data-driven decision making in humanitarian contexts at eHealth Africa in Nigeria, through large-scale community projects with Wikidata to a host of enterprise data projects at ThoughtWorks. This experience has given her a wealth of insight into cultural, institutional and technical factors which affect the success of data and technology initiatives. She writes about her learnings at techtohuman.com.